Terms of service

Welcome to Saaisneh – Elegant Indian Couture. By accessing or using our website and placing an order, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

All content on this website, including images, text, and designs, is the property of Saaisneh and may not be reproduced or used without prior written consent. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Orders

All products are described as accurately as possible; however, slight variations in color or texture may occur due to lighting and screen differences. By placing an order, you confirm that the information you provide is complete and accurate. We reserve the right to accept or decline your order at our discretion.

3. Pricing & Payment

All prices listed are in the currency specified on our website and are subject to change without prior notice. Payment must be completed at the time of purchase through the available payment methods.

4. Shipping

We aim to dispatch orders promptly and deliver them within the indicated time frame. However, delays may occur due to circumstances beyond our control. Shipping charges, if applicable, are displayed during checkout.

5. Returns & Refunds

Returns are accepted only for defective, damaged, or incorrect items, as per our Returns & Refunds Policy. Products must be unused, unwashed, and returned with original tags within 7 days of delivery. Customized or altered items are non‑returnable.

6. Limitation of Liability

Saaisneh shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Governing Law

These terms are governed by and construed in accordance with the laws applicable in New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

8. Contact Us

For any questions about these Terms of Service, please reach out to us:
📞 +64 22 636 6939
📧 saaisnehnz@gmail.com